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Gaztech
Gaztech, HVAC Technician
Category: HVAC
Satisfied Customers: 345
Experience:  Owner at Gaztech
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Have an e2 code when starting stove. Top auger stops

Customer Question

Have an e2 code when starting stove. Top auger stops turning. Dusty pellets used i think may be jamming. How to clear? And seems as the igniter isnt lighting ...seems bit to be working...have to lignite manully
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: This season when staring stove
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: Basically it Thanks
Submitted: 1 month ago.
Category: HVAC
Expert:  Gaztech replied 1 month ago.

Welcome to Just Answer, my name is Luke

NOTE: I can only get paid for assisting you if you RATE ANSWER the 5 star rating

What make and model?

Customer: replied 1 month ago.
Englander.....not sure model number
Customer: replied 1 month ago.
No call right please
Customer: replied 1 month ago.
CCCan work in the stove right now just looking sor suggestions
Customer: replied 1 month ago.
Shiuld i remove auger?
Customer: replied 1 month ago.
Hello.... still there?
Expert:  Gaztech replied 1 month ago.

Do you have the manual with you?

Customer: replied 1 month ago.
Not right this moment.....y son is coming over.....will have to be back in touch
Expert:  Gaztech replied 1 month ago.

http://www.heatredefined.com/assets/images/general/pre-04.25-PDV.pdf

OK here is the manual, and maintenance procedures, please read carefully and perform all of it. your problem should be solve after this, if not then it will be a defective auger motor or something else .

Expert:  Gaztech replied 1 month ago.

NOTE: I can only get paid for assisting you if you RATE ANSWER the 5 star rating