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Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 19520
Experience:  40+ yrs. experience as a licensed oil & gas technician.
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My waterheater sensor has shutdown because of fumes

Customer Question

my waterheater sensor has shutdown because of fumes painting.it says go to control to lockout can you help
Submitted: 1 month ago.
Category: HVAC
Expert:  BillyHvac replied 1 month ago.

Hello,

My name is ***** ***** I will do my best to assist you. I am looking over your question now and will respond shortly.

Expert:  BillyHvac replied 1 month ago.

what is the brand and model number?

Customer: replied 1 month ago.
GE powervent /gg40t06pvkoo
Expert:  BillyHvac replied 1 month ago.
Have you done this:Unplug....plug back in...within 30 seconds turn the temp dial all the way down the all the way up 7 times....tell me if it recovers
Customer: replied 1 month ago.
cannot turn up or down seems to be frozen
Expert:  BillyHvac replied 1 month ago.

1. Make sure the power cord is plugged in.

2. There is a switch located on the top of the WH on the Black thing (the blower) – turn it off for 10 seconds.

3. Turn the switch back on, and within 10 seconds press and hold both temperature buttons until the Green (Warm/Vacation) lights starts to blink.

NOTE: Buttons are located on the controller—one marked “COOLER < ” and the other marked “HOTTER >”

4. Release the < > buttons (Hotter and Colder).

5. Immediately press both < > buttons (Hotter and Colder) again. All the controller lights should come on and the blower (top of the WH) should run. You should hear the gas valve open and the burner ignite.

Customer: replied 1 month ago.
sorry i lost computer .i tried all that the heat /cool buttons will not move up or down like i said its like there frozen light on each end are on
Expert:  Rick replied 1 month ago.

Do you still need help?

Expert:  Rick replied 1 month ago.

It looks like Billy had to leave I can help if you want to keep at this

Customer: replied 1 month ago.
i think i will give up and call a plumer
Expert:  Rick replied 1 month ago.

Ok, thanks for trying Just Answer