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Hello,My name is ***** ***** I will do my best to assist you. I am looking over your question now and will respond shortly.
Sorry for the delay.
Do you still need help?
ok, first, what color wires?
Is this a Heat pump?
What terminals were used on old thermostat?
And was power off to the air handler when you did this?
take the red and green wire at thermostat and touch together tell me if blower kicks on...we nay have to change a small fuse inside the air handler..
then tell me what color wires were used on old thermostat and terminals on new thermostat
ok we need to take the door off the air handler...if I need can you take a pic with the door off and post here so I can direct you?
no problem just respond when you can
I totally understand.
I wish you luck on the repair and if you have questions along the way feel free to let me know.