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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I HAVE A BOILER THAT HAS BEEN WORKING FINE FOR 10 YEARS AND

Customer Question

I HAVE A BOILER THAT HAS BEEN WORKING FINE FOR 10 YEARS AND NOW THE GUY SAYS HE HAS NO HOT WATER THE BOILER HEATS HIS DHW, HIS APARTMENT, AND HIS GARAGE, WE HAVE THREE CIRCULATORS ONE FOR EACH ZONE THE LARGEST FOR THE GARAGE THE GARAGE HAS POLYVYNAL TUBING IN THE CONCRETE AND THE APARTMENT HAS POLY TUBING UNDER THE FLOOR NOW IT SEEMS LIKE SOME ZONES ARE RUNNING BACKWARDS THE RETURN LINES GET HOT BEFORE THE SUPPLY LINES AND HE HAS NO HOT WATER
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: THERMOSTATS ARE FINE AND THEIR ARE NO FILTERS
JA: Do you plan on doing the work yourself?
Customer: YES
JA: Anything else we should know to help you best?
Customer: HE HAS A 95% EFF BOILER PIPING IS 1 1/4" WE HAVE CHECK VALVES ON ALL RETURN LINES
Submitted: 1 month ago.
Category: HVAC
Expert:  Rick replied 1 month ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of you situation.

What is the brand and model of the boiler? what is the pressure on the boiler gauge? what do you have for a relay(s) controlling the pumps?

Customer: replied 1 month ago.
Burnham alpine
Model # alp210b
Each pump is controlled by a separate boiler relay control
Expert:  Rick replied 1 month ago.

I need to know the brand and model of the relay(s)

Customer: replied 1 month ago.
I AM NOT AT THE JOB RIGHT NOW AND ITS NOT A RELAY PROBLEM I HAVE VOLTAGE TO THE PUMPS AND THE PUMPS DRAW ABOUT 8 AMPS EACH
Customer: replied 1 month ago.
SHOULD I CALL YOU TOMORROW WHEN I AM AT THE JOB
Expert:  Rick replied 1 month ago.

That would be best. You can't diagnose this if you aren't there. I'm online 8:30 am to 7 pm EDT. I do take (long) breaks. I'll get back to you as soon as I can. There is an additional charge for a phone call.

Customer: replied 1 month ago.
HOW LONG OF A PHONE CALL DO WE GET AND WHAT TIME IS IT THEIR RIGHT NOW AND WHAT IS THE BEST TIME TO CALL YOU
Expert:  Rick replied 1 month ago.

It's 5:40 pm Eastern. I can give you about 20 minutes more if I'm not busy at that time. No way to predict how busy I'll be. You give me a window and I'll call you.

Customer: replied 1 month ago.
CAN I TEXT YOU TOMORROW WHEN I AM ON MY WAY THEIR AND LET YOU KNOW WHEN TO CALL ME
Expert:  Rick replied 1 month ago.

You can come back to this thread and let me know. Do you have an ides when that might be?

Customer: replied 1 month ago.
AROUND 10:00 AM CENTRAL TIME
Expert:  Rick replied 1 month ago.

Ok, I should be on around that time. See you tomorrow.

Customer: replied 1 month ago.
OKAY
Customer: replied 1 month ago.
HOW MUCH WILL THE CALL COST
Expert:  Rick replied 1 month ago.

.

Expert:  Rick replied 1 month ago.

$30. I'll post an additional service offer. Accept it if you want to talk.