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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I have a Rodgers thermostat, and a new HVAC unit, but it

Customer Question

I have a White Rodgers thermostat, and a new HVAC unit, but it does not turn on
JA: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?
Customer: , and I can't seem to program it for anything.
JA: Do you plan on doing the work yourself?
Customer: yes, I'd like to as it did work fine when installed a few months ago.
JA: Anything else we should know to help you best?
Customer: It is getting electricity, no circuit breakers are off, and the blower motor switch is on, but nothing happens.
Submitted: 1 month ago.
Category: HVAC
Expert:  Rick replied 1 month ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of you situation.

What is the brand and model number of your furnace? do you mean the fan switch on the thermostat is on?

Customer: replied 1 month ago.
the fan switch for the blower is on. The furnace is only 5 months old and is a Goodman, but I can't tell the model: GMS9 to GCSSS92- 6 possible models. It worked fine for 4 months, now is silent.
Expert:  Rick replied 1 month ago.

There seems to be a glitch with your account please contact customer service at
http://ww2.justanswer.com/helpT

To clear it up if you want a call or we can continue here