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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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My Eden pure sometimes comes on and sometimes doesn't. At

Customer Question

My Eden pure sometimes comes on and sometimes doesn't. At one time I was doing something wrong in turning it on. But I can't remember.
Submitted: 2 days ago.
Category: HVAC
Expert:  HVAC Guru replied 2 days ago.

Hello, one minute while I get some information together.

Expert:  HVAC Guru replied 2 days ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

What is the complete model and are you sure the settings are correct?

Customer: replied 2 days ago.
A4428 and I didn't change any settings
Customer: replied 2 days ago.
We will try it this way first.
Customer: replied 2 days ago.
It is an Eden pure GEN4. Serial number is *****
Customer: replied 2 days ago.
Did I lose you?
Customer: replied 2 days ago.
I don't see an answer to my problem.
Customer: replied 2 days ago.
My email said that I had a response and directed me back here. I see nothing. Please return my money.

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