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BillyHvac
BillyHvac, Journeyman HVAC Tech
Category: HVAC
Satisfied Customers: 22385
Experience:  Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics
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I had a new Lennox furnace installed this summer. I tried to

Customer Question

I had a new Lennox furnace installed this summer. I tried to turn the heat on for the very first time yesterday and an error code "207" or "270" came up on my thermostat (heat didn't turn on).
Submitted: 6 months ago.
Category: HVAC
Expert:  BillyHvac replied 6 months ago.

Hello,

My name is ***** ***** I will do my best to assist you. I am looking over your question now and will respond shortly.

Expert:  BillyHvac replied 6 months ago.

If the furnace did not fire it would be code 207.

If the furnace DID start but then later coded it would be 270.

Which is your situation?

Customer: replied 6 months ago.
I do not believe it ever fired
Expert:  BillyHvac replied 6 months ago.

Thank you,

then you will want to call for warranty service as the hot surface ignitor is broken.

IF...by chance it was 270 the unit overheated...which also will qualify for a warranty call unless the filter was plugged.

In either choice it would be prudent to call the installing contractor.

Billy

Customer: replied 6 months ago.
Thanks Billy
Expert:  BillyHvac replied 6 months ago.

You are very welcome.

Once you rate service at top of page you have 30 days of follow up in case you have more questions.

Billy

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