How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask BillyHvac Your Own Question
BillyHvac
BillyHvac, Journeyman HVAC Tech
Category: HVAC
Satisfied Customers: 22090
Experience:  Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics
12672042
Type Your HVAC Question Here...
BillyHvac is online now
A new question is answered every 9 seconds

How are you, I need some MAJOR help.. Just happend.. my

Customer Question

Hi How are you
JA: I'm good. And you?
Customer: I need some MAJOR help..
JA: Glad to hear it. I'll do all I can to help. How long have you been dealing with this?
Customer: Just happend.. my circuit board blew out and need a new one.. cant find it ANY place on line i have model number and serial cannot locate. searched hours
JA: Do you plan on doing the work yourself?
Customer: no i need to buy the part and will have someone install. havent got there yet!
JA: Anything else we should know to help you best?
Customer: no thats it. do you want the number? can you help me with this partz?
Submitted: 1 month ago.
Category: HVAC
Customer: replied 1 month ago.
I need a new circuit board, Just uploaded the file.. cannot find this anywhere online
Customer: replied 1 month ago.
This is the only picture on the unit...
Expert:  BillyHvac replied 1 month ago.

Hello,

My name is ***** ***** I will do my best to assist you. I am looking over your question now and will respond shortly.

Expert:  BillyHvac replied 1 month ago.

can you post a picture of the circuit board?

Customer: replied 1 month ago.
uploaded the image of the sticker on the board
Customer: replied 1 month ago.
can we please chat if you dont mind
Expert:  BillyHvac replied 1 month ago.

the picture you sent first is just for the ac coil on top of the furnace.

Usually inside the upper compartment is the model. I have not seen the pic of board label yet

Customer: replied 1 month ago.
okay let me check! ill be rite back!
Expert:  BillyHvac replied 1 month ago.

standing by

Customer: replied 1 month ago.
Model:GL1RC 080D-16B
Customer: replied 1 month ago.
16D
sorry
Expert:  BillyHvac replied 1 month ago.

great...just a moment

Customer: replied 1 month ago.
serial unit of the unit: GLD041216142
Expert:  BillyHvac replied 1 month ago.

see here for an example

Customer: replied 1 month ago.
Is that the part?!
Customer: replied 1 month ago.
It does not match the model # of GL1RC 080D-16D
Expert:  BillyHvac replied 1 month ago.

correct...that is the circuit board...you can shop around with the part number

Customer: replied 1 month ago.
I know thats what it looks like, i just cannot find that specific part number
Expert:  BillyHvac replied 1 month ago.

do you still have label from board...That is the same board Nordyne usues on all the G series

Customer: replied 1 month ago.
sending a pic now to you
Customer: replied 1 month ago.
This is the board label
Expert:  BillyHvac replied 1 month ago.
Customer: replied 1 month ago.
thats the page, but when you click on the board it does not match the model number of mine
Customer: replied 1 month ago.
the model number is ***** 080D-16D
not the -16B
Expert:  BillyHvac replied 1 month ago.

I have yet to see your board number

That circuit board matches your number..

Can you please post the info off the circuit board and Not the furnace

Customer: replied 1 month ago.
Thank you anyways.. Ill just call tomorrow the company. Sorry you could not help me out
Expert:  BillyHvac replied 1 month ago.

I can help I have the factory parts list right in front of me that I can give you a copy of.

Do you have the number off the board itself so I can show you?

Customer: replied 1 month ago.
No its fine.. Its not the rite one.. I am requesting a refund. Thanks for your help.
Expert:  BillyHvac replied 1 month ago.

The D at the end is strictly cabinet size.

If you like I will give you the manual showing everything for free.

Customer: replied 1 month ago.
I appreciate it. I am no longer using your services. appreciate your help. This is not what i needed answered. Sorry you could not help
Expert:  BillyHvac replied 1 month ago.

That is 100% fine.

But save that info I gave you for free as I just confirmed with the regional that the number I gave you is correct. The "D" is designation of how wide the cabinet is and has no bearing on electrical components..and the GL1RC only used one board according to the regional parts warehouse.

That will be the exact board a dealer will get you plus 25%

I wish you a pleasant night and wish you luck.

Please closeout with customer service for refund