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Technician HVAC
Technician HVAC, HVAC Technician
Category: HVAC
Satisfied Customers: 128
Experience:  Owner HVAC company
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I get a blank screen on my totaline P310-1110 thermostat.

Customer Question

I get a blank screen on my totaline P310-1110 thermostat. Instructions say check circuit breaker. Which circuit breaker?
JA: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?
Customer: Specific to the thermostat because it was ok until I removed it from its plate and dropped it onto a carpeted floor. When I replaced it on its plate, I only got a blank screen. I replaced the batteries and still got a blank screen.
JA: Do you plan on doing the work yourself?
Customer: If it is simple, otherwise no.
JA: Anything else we should know to help you best?
Customer: The furnace is operating because we have two zones and the downstairs zone is governed by an old standard rotating wall thermostat which still turns the furnace on and off.
Submitted: 18 days ago.
Category: HVAC
Expert:  Technician HVAC replied 18 days ago.
Do you have a meter ?

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