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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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G-545, mod. rtg-53pvn, the control light is flashing 14 and

Customer Question

g-545
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: mod. rtg-53pvn
JA: Do you plan on doing the work yourself?
Customer: the control light is flashing 14 and heater does not come on
JA: Anything else we should know to help you best?
Customer: what is wrong and how to fix it
Submitted: 2 months ago.
Category: HVAC
Expert:  BillyHvac replied 2 months ago.

Hello,

My name is ***** ***** I will do my best to assist you. I am looking over your question now and will respond shortly.

Expert:  BillyHvac replied 2 months ago.

I apologize for the delay....do you still need help?

Customer: replied 2 months ago.
this is about my hot water. Mod. RTG-53PVN, SER. RHNNG-0806P000046 CONTROL FLASHES 14 AND HEATER DOES NOT COME ON..
Expert:  BillyHvac replied 2 months ago.

Ok first thing...all all the intake air vents around the case open and not blocked?

Expert:  BillyHvac replied 2 months ago.

and is the vent pipe clear?...no nest, birds, rodents or leaves/debris?

Customer: replied 2 months ago.
A manual would help
Expert:  BillyHvac replied 2 months ago.

I am sorry but did you get my question about the vent pipe being clear and air intakes open?

Customer: replied 2 months ago.
The heater would not operate part of the time and flashing 11, I cleaned it as I had before when this happened, causing the flashing of 14 and not working at all
Expert:  Phil replied 2 months ago.

Hello, alternating error codes often point to a bad printed circuit board, tell me about how old the furnace is....examine the printed circuit card for signs of corrosion, or over heated spots. We can go from there.

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