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Do you have a volt meter to see if we are getting 24v to gas valve when ignitor glows?
That would be our first step really in troubleshooting/
If not you can get an inexpensive one at Walmart for about 15 bucks if you would like to troubleshoot and I would be happy to guide you.
Do you here the solenoid click on the gas valve?
ll of that sounds good.Sounds like either board is not signaling valve or valve is not letting gas through. We can go from here. One quick question, did you try bleeding gas line and do you hear air or anything after ignitor glows?
If there is a union or a flare connector, just slightly crack the line until you smell gas.No smoking while doing so of course. (lol)
If you get no sound of gas or air, we have no gas pressure. Could be a bad meter not allowing gas through.If you have a padlock, that needs to be removed.The only time a lock should ever be used is when OFF (Crossway) .You need to be able to turn off with a wrench in case of an emergency
OK. Yes my suggestion would be to call gas company .They may need to replace meter or adjust regulator at meter.I have also seen meters fill with water from condensation in line.Water will prevent flow of gas.
Let me know if you want to get the meter but it definitely sounds like we probably have a pressure issue.You can leave question open until we are done or go ahead and rate and you still have 30 days to follow up at no charge.Thanks for letting me work with you to this point..