Have a Lochnivar Mini Fin boiler
that won't light the burners when heat is requested Pilot light is always on, but can't get it to light the burners so the water is not getting heated but the pump is running
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: thermostats seem fine,
JA: Do you plan on doing the work yourself?
Customer: probably paid a guy to come out and get it going a few weeks ago, he said everything looked fine but doesn't seem to be working now. the boiler is for a radiant floor heat system
JA: Anything else we should know to help you best?
Customer: Just that the thermostats are requesting heat, the pump is turning on and circulating water, the boiler pilot light is on, but there seems to be some problem with getting the boiler to actually light the burners to heat the water ok