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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I have a th5000 thermostat that is not working. I changed

Customer Question

I have a th5000 thermostat that is not working. I changed the batteries and still did not correct problem. could it be that it is in the off program setting?
JA: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?
Customer: I'm not sure. we've reset the temperature a couple of times, but the unit does not come on.
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: that is all
Submitted: 5 months ago.
Category: HVAC
Expert:  airheatman replied 5 months ago.

Tell me what is currently displayed and if you can do some troubleshooting?