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It would seem to me that the heating element has burnt out, It can be confirmed by measuring the 2 terminals that powers the element with a volt meter. if you get 120 volt replace element.
Service – To replace a heating element or for other repairs or service,
please contact the dealer you purchased your heater from or find an
authorized service center in your area.
www.edenpureservice.com, or call us toll-free at 1-***-***-****