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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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The AO 50 gal have a reset switch, 1 day no hot water

Customer Question

the AO smith 50 gal have a reset switch
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: 1 day no hot water replaced lower heating element last night but may have the wires switched on the element, meaning the black and red.
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: no I did not, where are the filters
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: i drained it and as i stated changed the lower element it was dirty with sludge but was unsure about the black and red wires going to the correct terminals would that effect still not getting hot water
Submitted: 1 month ago.
Category: HVAC
Expert:  canuck the pro replied 1 month ago.

Hi, I'm Mike and I have 20+ years of experience in the home improvement field. I'll be glad to assist you today.

Expert:  canuck the pro replied 1 month ago.

I injured my hand yesterday so please be patient between responses as I am one finger typing.

Expert:  canuck the pro replied 1 month ago.

Did you test for voltage on the wires for the element? Did you find that the old element was damaged when you removed it?

Expert:  canuck the pro replied 1 month ago.

It does not matter for heater terminals. Either wire on either terminal. Did you turn the power on before filling?

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