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Webb-Guy
Webb-Guy, HVAC Mechanic
Category: HVAC
Satisfied Customers: 946
Experience:  maitenance tech at casto
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Our thermostats (4 zone) all went out. pressing reset button

Customer Question

our thermostats (4 zone) all went out. pressing reset button lights up the screen briefly but then goes out. have reset circuit breakers to ac unit. no help.
JA: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?
Customer: not sure
JA: Do you plan on doing the work yourself?
Customer: no calling my service people in morning if i can't reset it.
JA: Anything else we should know to help you best?
Customer: no
Submitted: 2 months ago.
Category: HVAC
Expert:  Webb-Guy replied 2 months ago.

Hello and welcome to just answer I am wondering if you have checked to see if taking the batteries out will reset it. before taking the unit off though please do turn off the breaker. Let me know what happens please.

Customer: replied 2 months ago.
I have 4 therms. They all went out
Expert:  Webb-Guy replied 2 months ago.

That is definitely something with your system then. Possibly the wiring or just an error with the unit itself. Did you say you are having a service person come to look at it in the morning?

Customer: replied 2 months ago.
i Am.
Expert:  Webb-Guy replied 2 months ago.

Well sadly there will be nothing more you can do to reset it since the problem is in the ac versus the thermostats.

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