Now to clear things up, since you had a O wire connected,you do have a heat pump, not a conventional system. If you can give me model on outdoor unit I will send documented verification for you.
So after wiring as listed above we need to go to System setup and match the thermostat o your system.
Let me now if you need help getting to the setup menu and I will guide you.
Select the following for each function to match the thermostat to your system.
Any other functions are at your discretion.
If any functions listed do not show available, this means thermostat has setup based on a previous selection.
I will be standing by to help you with any and all questions.PLease give me that model on outdoor unit if you can as son as you arrive.
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