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What is the model on the unit you are controlling?
Take a look at pages 21 and 22 in this manual and let me know if this helps
Can you send pics of what you have? Indoor unit ad remote and this switch.?
If you have a paper clip icon on your page you can attach using that link.Or
You can upload the pictures using the tiny pic site .
Here is a link to the site.
Click on Browse , select the file from your folder.then click UPLOAD NOW.
They will give you a quote to enter in the box to verify you are a human.Enter the quote and click UPLOAD NOW
You will see your picture on right side of screen.
Then copy the link URL for email & IM
Paste that link here on the site.
I have opted out of the question to see if perhaps other experts may have more information and can assist.Please do not rate or reply as that will send question back to my desk and delay getting assistance..Please stand by to see if another expert can assist further.Leaving a poor service rating will not automatically refund your money. You have to request a refund if not satisfied with the information provided being accurate.
If no expert can help and you are unsatisfied, we can request a refund of your deposit