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Hello,My name is ***** ***** I will do my best to assist you. I am looking over your question now and will respond shortly.
Have you attempted to start yet?
And if so..and it did not start...have you bled the lines?
If you can take a picture of the oil gun assembly and post here I can mark your pic with what to do.
If you cannot post pic I will try to use pics of something close
Look at the pic...loosen the nut....turn thermostat up, if need to press the oil burner reset, press once.......hold pan under the nut you loosened..
when burner fires tighten nut in.
You mean no power, motor noise or anything?
And is there any code or blinking on the control?
Are all switches, breakers on?
See this PAGE
And go through troubleshooting from this manual HERE
It seem Billy has opted out. My name is ***** ***** I'll do what I can to help. What (button) did you push to restart the burner?
The button in the middle of the control (with the LED) on the right top side of the burner?
What color is the LED? is it flashing or solid?
The LED is inside the button. IF it's solid red you need to hold the button down for 15+ seconds
Did you hold the button down for 15+ seconds then release it?
There are 2 small LED's (lights) inside the button they make it look red. Since you see red you have power to the control. Waiting on an answer to my last question.
I don't know what you mean by completed conversations. The fee you paid is for the expert advise you've been getting in this thread. All we can do is provide the relevant info. It's up to you to put it into practice. We can continue here if you like. Or do you want a refund?
Ok, I'll let customer service know.