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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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My sister who is disabled cant afford to get a new ac unit

Customer Question

My sister who is disabled cant afford to get a new ac unit and we found a guy who installed a used one. It runs but isnt cooling or taking the humidity out. Hes been back several times but and replaced the Relay switch. still isnt working. he said hes not coming back. she has no money and shes burning up so hot in the house. It is a brick ranch maybe 1200 sq ft with a crawl space. the furnace is gas and it is only 3 years old. But this used ac is really causing us trouble. do you have any ideas?
JA: Did you check the furnace's filters?
Customer: yes
JA: Do you plan on doing the work yourself?
Customer: She cant pay anything so do you know of any company that will help her. we dont have an HVAC person in our family
JA: Anything else we should know to help you best?
Customer: i cant think of anything
Submitted: 7 months ago.
Category: HVAC
Expert:  airheatman replied 7 months ago.

What is the model on the unit he installed?And when running does the large copper line between units get beer can cold?

Customer: replied 7 months ago.
I need to go to her house to further respond. I will send you an answer as soon as I find out. Don't give up on me.
Expert:  airheatman replied 7 months ago.

No problem.WE will go from here when you get back to house.

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