How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Phil Your Own Question
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
23932409
Type Your HVAC Question Here...
Phil is online now
A new question is answered every 9 seconds

Im trying to find an answer as to why my downstairs is not

Customer Question

Im trying to find an answer as to why my downstairs is not cooling but the upstairs is
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: just today.
JA: Do you plan on doing the work yourself?
Customer: Im not sure. it depends on the type of work that needs to be done. Although, I would like to save as much money as possible
JA: Anything else we should know to help you best?
Customer: prior to that issue. the HVAC person came out and cleaned out my unit and replaced refrigerant and noticed some corrosion on the coils
JA: Are you an HVAC professional?
Customer: no I'm not
Submitted: 3 months ago.
Category: HVAC
Expert:  HVAC Guru replied 3 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

SO you replaced the icemaker and fill valve?

Customer: replied 3 months ago.
are we talking about the HVAC unit? That seems to be the issue
Expert:  HVAC Guru replied 3 months ago.

You have got the wrong response is this a dual system or just one AC for the whole place?

Customer: replied 3 months ago.
One AC for the whole place.
Expert:  HVAC Guru replied 3 months ago.

OK do you have a zoned system?

Customer: replied 3 months ago.
im not sure
Expert:  HVAC Guru replied 3 months ago.

OK how much is the upstairs not cooling and was this just a recent issue?