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Ask Sean Your Own Question
Sean
Sean, HVAC Technician
Category: HVAC
Satisfied Customers: 154
Experience:  Owner HVAC company
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The blower wheel on my 14 month old comfort furnace failed.

Customer Question

The blower wheel on my 14 month old comfort furnace failed. The distributor said that it was caused by the return air duct being too small. And they also said that my warranty was voided because the furnace was installed improperly. Does any of this make sense? Any rule of thumb on how big the return air vent should be for a 120,000 BTU furnace?
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: Thermostat settings were OK. Filter was good for 3 months but had been in for 5 months.
JA: Do you plan on doing the work yourself?
Customer: No
JA: Anything else we should know to help you best?
Customer: When a tech replaced the blower wheel, it was done improperly. Now the new blower wheel is wrecked, the frame is distorted and the heat exchanger has been damaged.
Submitted: 6 months ago.
Category: HVAC
Expert:  Sean replied 6 months ago.
Good evening
Expert:  Sean replied 6 months ago.
Who made the furnace and who told you it was not covered under warranty ?
Expert:  Sean replied 6 months ago.
What size home is this ?