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My name is Billy.
So it started with ac not working, but thermostat was lit...
You reset breaker trying remedy ac and now the thermostat is blank?
I apologize but I am just a tech who does this after my regular job. I am not on the billing side, but will be more than happy to forward to customer service.
Can you tell me if furnace shows signs of power?
Just disregard all the computer prompts.
There is no reason for paying extra at this point.
Is furnace showing any lights, hums etc?
Is the unit in an attic?
I understand and I am sorry. Will transfer right now.