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BillyHvac
BillyHvac, Journeyman HVAC Tech
Category: HVAC
Satisfied Customers: 22092
Experience:  Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics
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Ruud ac model ugph-10eamer, fan working indoor its not

Customer Question

ruud ac model ugph-10eamer
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: fan working indoor its not working
JA: Do you plan on doing the work yourself?
Customer: yes pl
JA: Anything else we should know to help you best?
Customer: the one it atic doing good. watery layer cleaned
Submitted: 3 months ago.
Category: HVAC
Expert:  HVAC Guru replied 3 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am HVAC Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Ok so the indoor fan is not working?

Customer: replied 3 months ago.
The fan insite does not work plus no ignition/burner working.
Expert:  HVAC Guru replied 3 months ago.

Ok can you see if there are any error codes on the unit?

Customer: replied 3 months ago.
how can i see that
Expert:  HVAC Guru replied 3 months ago.

Remove the panel on the unit to get at the control board and you should see a flashing error and if you look at the backside of the panel you remove there should be an error code list to show you the issue. Let me know what you find.

All I ask is please use the Star Rating Link at the top of your page before leaving, that is the only way I am paid anything through the site and that will also get you a DIRECT LINK emailed to you to get back to me!.....tips are greatly appreciated so thank you very much for using this service. If you have any other questions just post back to me here anytime!

Customer: replied 3 months ago.
there is no flashig light
Expert:  HVAC Guru replied 3 months ago.

OK if nothing is flashing check for power to the unit and check the slot fuse on the control board. Often there is a 3-5 amp fuse on the control board see if it is blown.

Customer: replied 3 months ago.
see no fuse burnt
Customer: replied 3 months ago.
Expert:  HVAC Guru replied 3 months ago.

Do you see the board in the unit?

Customer: replied 3 months ago.
did you get attached file
Expert:  HVAC Guru replied 3 months ago.

no I did not see anything

Customer: replied 3 months ago.
the white one
Expert:  HVAC Guru replied 3 months ago.

OK go to this link and view that board....the PURPLE fuse with the letter E on it pull that off and check it.

CLICK HERE

Customer: replied 3 months ago.
I see no such fuce
Customer: replied 3 months ago.
Check my attachment sent earlier of my board
Expert:  HVAC Guru replied 3 months ago.

Yes the fuse is right there on the board upper left corner brown in color with a 5 on it.

Customer: replied 3 months ago.
Where can I find it enabling replace
Customer: replied 3 months ago.
What is this food call or any preference number
Expert:  HVAC Guru replied 3 months ago.

I am not understanding you? Do you need a phone call?

Customer: replied 3 months ago.
what is this called how can i get it asap
Expert:  HVAC Guru replied 3 months ago.

It is just a fuse you can get it at any hardware or auto parts store....a 5 amp slot fuse.

All I ask is please use the Star Rating Link at the top of your page before leaving, that is the only way I am paid anything through the site and that will also get you a DIRECT LINK emailed to you to get back to me!.....tips are greatly appreciated so thank you very much for using this service. If you have any other questions just post back to me here anytime!

Customer: replied 3 months ago.
Sorry changed the fuse..it's still the same
Expert:  HVAC Guru replied 3 months ago.

Do you have a volt meter?

Customer: replied 3 months ago.
Did you use my card for 23$
Expert:  HVAC Guru replied 3 months ago.

No I have not been paid for anything.

Customer: replied 3 months ago.
I have information of that the same site which took $5 has deducted 23 more places check at your end it's illegal
Customer: replied 3 months ago.
Please check at your end asap
Customer: replied 3 months ago.
Any over drafting charges which happen to my account due to this deduction we will place justanswer will be responsible
Expert:  BillyHvac replied 3 months ago.

Hello,

My name is Billy. I see you had billing issues so I am sending to customer service for you right now.

In the event you want to continue with professional help and easy to follow directions just let me know.

But for now I am sending to customer service for you.

Customer: replied 3 months ago.
Thanks Billy please make them contact us asap