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hi I am dan I can help you with this. does the unit run at all? does it beep when a button is pressed on the remote? also what is the model number of the indoor and outdoor unit?
ok have you checked the breaker to make sure it has power? are you able to access the outdoor unit for testing?
are there any blinking lights on the indoor unit?
ok any further troubleshooting must be done at the outdoor unit. if you can get a ladder or access the outdoor unit I can help you or you may have to call a technician to come diagnose it.
did that answer your question or do you still need help with this?
if you dont have any more questions about this i would appreciate it if you could rate me on my service by selecting one of the 5 stars. thank you for using just answer.
if you dont have any more questions about this i would appreciate it if you could rate me on my service by selecting one of the 5 stars. as that is the only way i receive credit for my response and close this question out