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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Help me it's blowing hot air in new to totaline, Yes and

Customer Question

Help me it's blowing hot air in new to totaline
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: Yes and yes. I can't figure out how to program it
JA: Do you plan on doing the work yourself?
Customer: I would like to
JA: Anything else we should know to help you best?
Customer: I'm just trying to figure out how to program it and keep the settings saved so the AC works
Submitted: 5 months ago.
Category: HVAC
Expert:  Tim H. replied 5 months ago.

Hi, I'm Tim and I'm an HVAC expert here to assist you with your questions. Please provide all information I request as it makes it more difficult to troubleshoot something when I'm not there onsite. Essentially, you become my eyes and ears. Thanks for the opportunity to help. At the end of our dialog, you will have a chance to rate my service, but please wait until we are finished and you're satisfied you have all the information you need. Please be patient as many times we work with several customers at once.

Is the system set to COOL? Is cool showing on thermostat?

Customer: replied 5 months ago.
No it's not
Expert:  Tim H. replied 5 months ago.

Let's set system switch to COOL and use up and down arrows to set a desired temp, then immediately hit HOLD

Customer: replied 5 months ago.
There is no hold option
Expert:  Tim H. replied 5 months ago.

Not even if you swing door open? I don't have a model number of the stat so operating somewhat in the dark here.

Customer: replied 5 months ago.
I've attached a picture of the thermostat
Expert:  Tim H. replied 5 months ago.

OK, this one is non programmable, so just set system to COOL and set desired temp

Customer: replied 5 months ago.
I did that and it keeps blowing hot air or nothing at all
Expert:  Tim H. replied 5 months ago.

Outside unit running?

Customer: replied 5 months ago.
The downstairs thermostat is a Nest and is working fine.
Expert:  Tim H. replied 5 months ago.

I want you to check outside unit that this thermostat controls. Downstairs is probably on a different system

Expert:  Tim H. replied 5 months ago.

Did you have additional questions?