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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I have a Rheem prestige communication system

Customer Question

I have a Rheem prestige communication system
Submitted: 6 months ago.
Category: HVAC
Expert:  Phil replied 6 months ago.

Hello, can you give me the brand and model number of the new thermostat and tell me which color wires are attached to which terminals? We can go from there.

Customer: replied 6 months ago.
Thermostat # 500-series. RHc -TST501CMMSAIR HANDLE. RHEEM # ***** HM6024JC
CONDENSER. # ***** 060JEC
Customer: replied 6 months ago.
204v to system. 24 low issue is have 1.5 dcv between com and 1. AND 1 dcv between com and 2
Customer: replied 6 months ago.
I was told need between 2-9 dc volts
Expert:  Phil replied 6 months ago.

Hello. that thermostat model number is ***** checking no matter which of the 7 brands I have tried inputting, if you can give me the brand name of it, and double check the thermostat model number maybe I can find the manual on it.

we can go from there.