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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I purchased a BRAND NEW 3.5 TON 14SR R410 ON 3/16 SERIAL

Customer Question

i purchased a BRAND NEW 3.5 TON 14SR R410 ON 3/16
SERIAL NUMBER(###) ###-####
MODEL GPG1442060M41
DOES NOT WANT TO GO ON!
Submitted: 4 months ago.
Category: HVAC
Expert:  airheatman replied 4 months ago.

1. Does blower or anything in unit come on?

2.Do you have a multi meter for troubleshooting?

Customer: replied 4 months ago.

nothing comes on

NO multi meter

Expert:  airheatman replied 4 months ago.

Can you do some hands on ?

Customer: replied 4 months ago.

yes

Expert:  airheatman replied 4 months ago.

Great.Open the service panel. Locate the control board. Using a jumper wire or needle nose pliers, touch the R terminal and G terminal together and tell me if blower comes on,Then R to Y1 and tell me if compressor comes on

Customer: replied 4 months ago.

sorry i cant do that...

question : when a new central ac does not want to start ? what can it be Cry

Expert:  airheatman replied 4 months ago.

Can be a number of things.

1. Thermostat issue

2.Wiring problem

3.Defective control board

4.No power to unit.

We have to troubleshoot to figure this out