How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Gaztech Your Own Question
Gaztech
Gaztech, HVAC Technician
Category: HVAC
Satisfied Customers: 361
Experience:  Owner at Gaztech
92290868
Type Your HVAC Question Here...
Gaztech is online now
A new question is answered every 9 seconds

Had a reliance electric water heater installed last

Customer Question

had a reliance electric water heater installed last year,,since then we get a rotten smell from our hot water..... can anything be done to stop correct this??
Submitted: 4 months ago.
Category: HVAC
Expert:  Gaztech replied 4 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue.

If my initial response doesn’t answer your question then let me know and we can continue our conversation.

NOTE: I can only get paid for assisting you if you click FINISHED and RATE ANSWER after you are satisfied with answer.

Are you ready?

Customer: replied 4 months ago.
Expert:  Gaztech replied 4 months ago.

what is the make and model of the water heater?

Customer: replied 4 months ago.
reliance electric water heater I don't see a model name on it
Expert:  Gaztech replied 4 months ago.

Ok, is it a hot water tank?

Expert:  Gaztech replied 4 months ago.

If it is a water tank, shut power to unit and shut cold water inlet valve above tank and drain completely with drain valve at bottom of tank and doing this with a water tap in the house in open position.