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Hello, check power **between** the two legs that power the outside unit... power from each leg to ground can be feedback when one leg is actually not powered. We can go from there.
When I put my meter on one leg at a time I'm showing 120 volts on each leg. I'm not sure I understand what you mean by between
You are checking the voltage incorrectly... do not check one leg at a time.
put one probe of your meter on Line 1 leg, and the other probe of your meter on Line 2 leg.... if you get a zero read one of the legs is not working EVEN THOUGH IT MIGHT READ 120V TO GROUND.
Tell me a lot about your meter, the type you need will have 2 (two) test probes not just one
When I put the tester on both the red wires coming into the unit I don' t get any thing tester stays at 000
Thanks, ***** ***** leg of your 230volts is dead, either a blow fuse in the disconnect switch or a faulty breaker... however the two hot wires going into the unit should be different colors....can you send me a photo, use the paper clip icon on the right end of your tool bar for that
Sorry to ask this Phil can you send me a phone # ***** a different email everytime. I push te paperclip instead of it taking me to files the screen just goes blank. One problem at a time.
Try loading the picture onto your computer then attaching the file from there, or try the 'attach files' link to the left of your send button