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Tim H.
Tim H., HVAC Professional
Category: HVAC
Satisfied Customers: 3971
Experience:  Experienced in all aspects of HVAC, both residential and commercial.
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I have a trane xl1200 no power to the outside unit, replaced

Customer Question

i have a trane xl1200 no power to the outside unit
JA: Did you double-check the thermostat? And what about the unit's filters?
Customer: replaced thermostat
JA: Do you plan on doing the work yourself?
Customer: i am
JA: Anything else we should know to help you best?
Customer: i have no power to the outside disconnect and the circuit breaker is good
Submitted: 4 months ago.
Category: HVAC
Expert:  Tim H. replied 4 months ago.

Hi, I'm Tim and I'm an HVAC expert here to assist you with your questions. Please provide all information I request as it makes it more difficult to troubleshoot something when I'm not there onsite. Essentially, you become my eyes and ears. Thanks for the opportunity to help. At the end of our dialog, you will have a chance to rate my service, but please wait until we are finished and you're satisfied you have all the information you need. Please be patient as many times we work with several customers at once.

Have you checked fuses in outside disconnect?

Customer: replied 4 months ago.
replaced fuses
Expert:  Tim H. replied 4 months ago.

Have you confirmed voltage at breaker?

Customer: replied 4 months ago.
Expert:  Tim H. replied 4 months ago.

if you have voltage there, but not outside, then it might be bad wiring

Customer: replied 4 months ago.
sorry not near my phone
Customer: replied 4 months ago.
are you still helping me or do I move on
Expert:  Tim H. replied 4 months ago.

if you have voltage there, but not outside, then it might be bad wiring

Customer: replied 4 months ago.
thanks
Expert:  Tim H. replied 4 months ago.

Try running a new wire from inside breaker to outdoor unit.

Expert:  Tim H. replied 4 months ago.

Let me know if you have additional questions. Otherwise, good luck! Thanks for using Just Answer and please don't forget to rate my service as that's how experts get paid (thanks in advance for any bonus left). Otherwise experts work at their own time and expense. Even though the Just Answer site has your money on deposit, it does not get transferred to me until you (positively) rate my service. Feel free to post back with any more questions. Remember, you can rate question at any point and still ask more questions (related to the same thing) later on. Experts prefer if you rate question at the end of our first chat.

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