Have HVAC Questions? Ask an HVAC Expert for Answers
My name is Billy.
How can I help you?
did you program the menu for heat pump?
See page 13 HERE
The thermostat comes default for gas furnace and ac....we need to tell it to control a heta pump.
Those pages will explain how.
I apologize but my current configuration does not allow for phone contact. Let me find someone who is
I will be happy to assist with this.
Can you give me model on your outdoor unit so I can determine how we need to configure?
Tried to accept phone call offer but it said another expert accepted. You should have received by no.Expert is required to call immediately upon accepting.I can request a full refund for you and we can start over if you would like.