How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Phil Your Own Question
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
23932409
Type Your HVAC Question Here...
Phil is online now
A new question is answered every 9 seconds

I have an furnance problem where the blower won't shut off

Customer Question

I have an furnance problem where the blower won't shut off and it's not putting out cold air
Submitted: 4 months ago.
Category: HVAC
Expert:  Gaztech replied 4 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue.

If my initial response doesn’t answer your question then let me know and we can continue our conversation.

NOTE: I can only get paid for assisting you if you click FINISHED and RATE ANSWER after you are satisfied with answer.

Are you ready?

Customer: replied 4 months ago.
Yup
Expert:  Gaztech replied 4 months ago.

Did you put wires back to where they were when system was working?

Customer: replied 4 months ago.
I thought I did but then the furnace wouldn't turn back on so I switch a wire the fan turned on but won't shut off
Expert:  Gaztech replied 4 months ago.

Do you have a volt meter?

Customer: replied 4 months ago.
I do not
Expert:  Gaztech replied 4 months ago.

Ok... I am the only tech online right now, and have to leave soon, do you what to do phone can? It will cost you more ...but it's quicker

Customer: replied 4 months ago.
No thanks
Expert:  Gaztech replied 4 months ago.

Ok, so if you put t-stat to cool, and lower temp, then go to outdoor unit, and listen a buzing sound

Customer: replied 4 months ago.
Theirs no sound
Expert:  Gaztech replied 4 months ago.

OK can you pull t-stat off and tell me the colored wires and where they go

Customer: replied 4 months ago.
White w blue y green g and red r
Expert:  Gaztech replied 4 months ago.

try putting Y an R togetrher

Customer: replied 4 months ago.
On the thermostat or furnance in the furnance the blue one is wired with the white one but then we other wires coming off it for the ac
Expert:  Gaztech replied 4 months ago.

Y and R and G together at t-Stat

Customer: replied 4 months ago.
I know the thermostat is good it's the furnance part I feel is messed up
Expert:  Gaztech replied 4 months ago.

I need to leave.

Customer: replied 4 months ago.
Kbye
Expert:  Gaztech replied 4 months ago.

Chow

Related HVAC Questions