Have HVAC Questions? Ask an HVAC Expert for Answers
1.Do you have a multi meter for checking voltage and can you do some hands on?
OK lets start by opening panel on outdoor unit and see if the plunger appears to be pulled in on the contactor.
LOL> Not to worry.I am here to guide you step by step if you want.
The first thing we have to determine is if the contactor is getting signal for unit to come on.
Lets start by letting me get model on outdoor so I can give directions specific to your unit.