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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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The outside unit won't turn on, checked thermostat, replaced

Customer Question

the outside unit won't turn on
JA: Did you double-check the thermostat? And what about the unit's filters?
Customer: checked thermostat, replaced filter, cleaned unit of debris, basement furnace area is dry so I don't think the lines are clogged.
JA: Do you plan on doing the work yourself?
Customer: If its something I can do yes
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the HVAC Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: HVAC
Expert:  Airheatman replied 3 months ago.

1.Do you have a multi meter for checking voltage and can you do some hands on?

Customer: replied 3 months ago.
I do NOT have a multi meter but I feel comfortable doing some hands on
Expert:  Airheatman replied 3 months ago.

OK lets start by opening panel on outdoor unit and see if the plunger appears to be pulled in on the contactor.

Customer: replied 3 months ago.
ok that I am not familiar with, I guess I more or less was thinking if you could tell me if it was more likely the motor? or the capacitor?
Customer: replied 3 months ago.
it is an old unit and am now planning on hopefully replacing it next summer but if I can get through these next month or so with short term repairs, I prefer that
Expert:  Airheatman replied 3 months ago.

LOL> Not to worry.I am here to guide you step by step if you want.

The first thing we have to determine is if the contactor is getting signal for unit to come on.

Lets start by letting me get model on outdoor so I can give directions specific to your unit.

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