How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Phil Your Own Question
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
23932409
Type Your HVAC Question Here...
Phil is online now
A new question is answered every 9 seconds

My thermostat screen goes blank after a few seconds after

Customer Question

My thermostat screen goes blank after a few seconds after plugging it in. The blower fan kicks on and stays on, but no cold air.
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: new filter, thermostat will not stay on long enough to get to the sub-menu's
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: I just replaced a bad blower motor two days before this issue started
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the HVAC Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: HVAC
Expert:  Gaztech replied 4 months ago.

hello

Customer: replied 4 months ago.
I have checked all breakers, wiring, safety switch's. Before replacing the thermostat I wanted to get suggestion on what else to check. This started right after I replace the furnace blower motor. Sometimes it will stay on for hours. This morning (after unplugging the unit it immediately went to a black screen and the fan stayed on.
Expert:  Gaztech replied 4 months ago.

You probably burnt the fuse in furnace control board, go and check that

Customer: replied 4 months ago.
Sorry I am a novice at this, misquoted the part I replaced. It was the ac blower motor. Same deal? Burnt fuse?
Expert:  Gaztech replied 4 months ago.

Yes, check what I said