Have HVAC Questions? Ask an HVAC Expert for Answers
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Is the compressor and fan running on the unit?
You would have to take it apart and check the evaporator, you can check the condenser and make sure the fins are clean and clear of debri, but other than that the unit will be low on freon 100%
If the compressor is running nothing else will cause that issue.
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Yes I am sorry for the issue and understand your frustration. I would indeed contact the manufacturer and see if you can get them to cover it under warranty since you have had the issue from day one and if you need anything else from me please just let me know!