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Hello, tell me which color wires went to which terminal letters on the old thermostat,
and I need the terminal letters on the new thermostat.
We can go from there for now.
Hello , it seems that you have asked a premium service phone call, I will submit an offer that you can accept or not accept, in that case we can continue here.
I submitted your refund request, and no Ive not getting any pictures yet either... sorry for the discomfort.