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The bottom door should be where filter is located.
Can you give me complete model from inside furnace in burner compartment so I can provide guidance with this specific unit.Model will be on a label just above burners on right or left inside panel
OK if there is a filter in furnace it will be in this bottom panel,Panel slides up to remove. Often the installer will not put a filter in furnace though and instead put a filter grille in wall or ceiling.
Most likely.Look like this and see if it looks like this
Rheem used to put a washable filter in the bottom of these furnaces.but have recently topped because most installers install the filer grille to make it easy for customer without having to go into furnace.Might want to look just to make sure if there is one in furnace also.
Yes dirty filters will cause poor cooling,If that doesn't help next step will be to have him check the refrigerant charge.
If you have further questions, please let me know.
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