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Ask Daniel Plourde Your Own Question
Daniel Plourde
Daniel Plourde, HVAC Technician
Category: HVAC
Satisfied Customers: 288
Experience:  hvac technichian at performance plumbing and heating
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Installing honeywell thermostat rth2410b my jumper air is

Customer Question

Installing honeywell thermostat rth2410b my jumper air is white not red
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: Filter is good, old thermostat had blue,Brown green,yellow white and red wires that was being used orange and black wires not hooked up. Does have HEAT pump and white wire was jumper on old system
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: Wired both ways white has jumper and red has jumper but not coming on
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the HVAC Technician about your situation and then connect you two.
Submitted: 10 months ago.
Category: HVAC
Expert:  Daniel Plourde replied 10 months ago.
Hi i am dan I can help you with this. What is your exact wiring configuration now. You say white and red are jumpered. Jumpered to what? What are the other wires connected to. Also what is the brand and model number of the condensor and air handler you have?