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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I have a 2 week old Friedrich ac SS12N10C and it stopped

Customer Question

I have a 2 week old Friedrich ac SS12N10C and it stopped making cold air.
JA: Sometimes HVAC issues that that you think will be really complicated end up being easy to fix. The HVAC Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so we can help you best.
Customer: That's the entire story. Everything looks, runs and sounds fine other than that.
JA: Is there anything else important you think the HVAC Technician should know?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the HVAC Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: HVAC
Expert:  BillyHvac replied 4 months ago.


This is a catch want to fix it...except if the unit is only 2 weeks old you could void warranty.

Have you called where you purchased for return/exchange?