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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I changed the batteries in my Aprilaire thermostat 8463 and

Customer Question

Hi. I changed the batteries in my Aprilaire thermostat 8463 and the control panel is not lighting up. What should I do?
JA: I'll do all I can to help. Tell me a bit more about what's going on so we can help you best.
Customer: The led screen on the thermostat went blank so I changed the batteries.
JA: Is there anything else important you think the HVAC Technician should know?
Customer: No.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the HVAC Technician about your situation and then connect you two.
Customer: The downstairs is working.
Submitted: 5 months ago.
Category: HVAC
Expert:  Tim H. replied 5 months ago.

Hi, I'm Tim and I'm an HVAC expert here to assist you with your questions. Please provide all information I request as it makes it more difficult to troubleshoot something when I'm not there onsite. Essentially, you become my eyes and ears. Thanks for the opportunity to help. At the end of our dialog, you will have a chance to rate my service, but please wait until we are finished and you're satisfied you have all the information you need.

Have you checked for power at the furnace or air handler connected to this thermostat?

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