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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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My thermostat on lennox touch screen says system is waiting.

Customer Question

my thermostat on lennox touch screen says system is waiting. what does that mean? i have wifi connection. how do i get
air to turn on? we just installed this in September.
Submitted: 1 year ago.
Category: HVAC
Expert:  D.E. Anderson replied 1 year ago.

Hi, can you provide me the model of the thermostat? Thanks

Expert:  D.E. Anderson replied 1 year ago.

Typically this is a delay timer that must time out before a signal is sent to the AC to start up the compressor, but I would like to verify this by looking up the exact model of thermostat

Customer: replied 1 year ago.
Lennox icomfort wi-fi thermostat
Customer: replied 1 year ago.
I do NOT want to pay an ADDITIONAl amount, just the $28 originally posted rate if resolved
Expert:  D.E. Anderson replied 1 year ago.

I am unable to accommodate a phone call right now. We can continue here or if you prefer, I will opt out so it can be opened up to another technician whom may be able to accept a phone call now. I just got your thermostat information pulled up

Expert:  D.E. Anderson replied 1 year ago.

If we do not use the phone call service you should not be charged for it

Customer: replied 1 year ago.
Ok, so now what do I do about the air conditioner? What steps do I take. My husband is not happy.
Expert:  D.E. Anderson replied 1 year ago.

First I need to know, are there any active service alerts on the thermostat?

Expert:  D.E. Anderson replied 1 year ago.

Also, are you operating the thermostat as a programmable thermostat or a non programmable thermostat? It can be set up as either

Expert:  D.E. Anderson replied 1 year ago.

I cannot do a phone call right now. I can walk you through checking the programming if you like. Otherwise I will opt out so that other technicians can accommodate the live phone call

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