Have HVAC Questions? Ask an HVAC Expert for Answers
Hi, I will try to help you with your issues. What kind of seasonal issues are you having?
Are you available to check the equipment now and do you have a volt meter available to check control voltages?
Ok we can wait until you are at home where I can walk you through the troubleshooting. I would like to walk you through verifying the correct controls are energized by your thermostat and circuit board. Just contact me back once you are around. It may take a little while for me to reply when you let me know you are ready if I am not logged on at that time. The email notification for replies is a little slow. Will this be fine with you?
Just reply back here and the system will email me a notification. Thanks
No, you will need to change your email address on your Just Answer account. Simply replying here will email me a notification that you've replied. If you have trouble customer service should be able to change the email address for you that you receive your notifications to.
Thank you. I will be awaiting your reply.
Hi, do you still need assistance with your situation?