Have HVAC Questions? Ask an HVAC Expert for Answers
Hi, I'm Tim and I'm an HVAC expert here to help answer your question(s). Please provide all the information I ask for since I'm not onsite. At the end of our dialog you will be asked to rate my service, but please wait until then and all your question(s) have been answered satisfactorily. If you are not satisfied, I'd appreciate it if you'd tell me why before leaving a negative rating and allow me to continue to work with you until we are able to both agree on an outcome to follow. Thanks for your business!
Sorry to hear about your issues with your AC. Tell me, is the outside unit running when you call for air conditioning?
This would be your condenser, your outside unit I am asking about.
I have to leave for a bit, but if you can check on this and let me know, we can proceed from there.
Central AC consists of two parts. A furnace or air handler inside that blows air through the house, AND an outside unit that is what cools the house. Need to know if outside unit is running.
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OK, please don't forget to positively rate my service as that's how experts get paid. Have a great night.