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I agree this is way too high. Is this for just the AC unit or AC and air handler or furnace?
Still extremely high. I could put in a new furnace and AC (not Carrier) for about $7000. I would definitely get at least 2 other estimates.
Some things to try: the BBB for reliable contractors, or the yellow pages, or do an internet search
In my opinion, no. I don't personally install Carrier units, but doubt it would still be anywhere near that high. The warranties I provide on my equipment are 10 year parts.
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Did you have additional questions on this?
OK, understand that I do not get paid for any of the time I spent working with you on this unless you rate my question positively.