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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Our 1F90-371 white-rodgers thermostat is in LOCK mode. Trying

Customer Question

Our 1F90-371 white-rodgers thermostat is in LOCK mode. Trying to unlock. Please help with the sequence as I've tried "RUN" then all 3 together "TIME" "BACK" AND "FWD"
JA: I'll do all I can to help. Tell me a bit more about what's going on so we can help you best.
Customer: The thermostat is still in LOCK position, unable to unlock.
JA: Is there anything else important you think the HVAC Technician should know?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the HVAC Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: HVAC
Expert:  Rick replied 5 months ago.
Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.Try this; Press TIME & FWD repeatedly (14 times) until LOCK is displayed then use the up or down button to toggle it off
Expert:  Rick replied 5 months ago.
You have to scroll through all the other menu options until you get to LOCK

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