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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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ThereJA: . How can we be of help?Customer: my a/c

Customer Question

hi there
JA: Hello. How can we be of help?
Customer: my a/c isn't blowing enough cold air
JA: Sometimes HVAC issues that that you think will be really complicated end up being easy to fix. The HVAC Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so we can help you best.
Customer: i have a Carrier 58STA070---12112. does it have a coil in it?
JA: Is there anything else the HVAC Technician should be aware of?
Customer: its not blowing enough cold air
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the HVAC Technician about your situation and then connect you two.
Submitted: 7 months ago.
Category: HVAC
Customer: replied 7 months ago.
what do i need to check?
Expert:  airheatman replied 7 months ago.
I will be happy to help you. The 58STA is a gas furnace and does not have a coil.Look on top of furnace and see if there is a coil with two copper lines that run to an outdoor unit.If so, feel of the larger of those 2 copper lines and tell me if it is cold like a soda out of the cooler.
Customer: replied 7 months ago.
no its not.
Expert:  airheatman replied 7 months ago.
OK can you locate outdoor unit and tell me if it appears to be coming on?
Customer: replied 7 months ago.
its been on and running.
Expert:  airheatman replied 7 months ago.
Is air warm coming from top of outdoor unit?
Customer: replied 7 months ago.
yes
Expert:  airheatman replied 7 months ago.
OK feel of that same copper pipe(Large line) at outdoor unit and tell me if it is cold
Customer: replied 7 months ago.
its not cold
Expert:  airheatman replied 7 months ago.
OK either compressor is not coming on or you are most likely low on refrigerant.Do you have access to a set of refrigerant gauges so we can check charge and operating pressures?
Customer: replied 7 months ago.
you still there?
Expert:  airheatman replied 7 months ago.
Yes.OK either compressor is not coming on or you are most likely low on refrigerant.Do you have access to a set of refrigerant gauges so we can check charge and operating pressures?
Customer: replied 7 months ago.
no but i can get one
Expert:  airheatman replied 7 months ago.
That is where we will start.I can guide you as we determine problem based on the pressures. When do you think you can have the gauges?
Customer: replied 7 months ago.
hopefully in an hour
Expert:  airheatman replied 7 months ago.
OK I am going to have to run pick up some material for a job in a bit, but will not be gone long.
Customer: replied 7 months ago.
ok thx. how do we connect again later?
Expert:  airheatman replied 7 months ago.
Just sign in and come back to question.If you prefer, we can talk by phone for an additional fee if 18 more dollars, but that is just an option, not a requirement.If interested I will present the offer and after you accept I will provide a phone number you can call me at.
Customer: replied 7 months ago.
i will sign back in later. thx!
Expert:  airheatman replied 7 months ago.
Sounds good we will go from here.

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