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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I need help with installing my thermostat.

Customer Question

I need help with installing my thermostat.
Submitted: 8 months ago.
Category: HVAC
Expert:  gotoman for ac replied 8 months ago.

I am here what model do you have and does screen light up. Russ

Expert:  gotoman for ac replied 8 months ago.

I am here what model do you have and does screen light up. Russ

Expert:  gotoman for ac replied 8 months ago.

If it does not light up. Did you turn power off to system before you took wires loose.

Customer: replied 8 months ago.
I have to watch my 1.5 yr old while my wife is out.Id love for youto call me but I cant untilshe returns
Customer: replied 8 months ago.
this should be rather easy for you as I have done all the "footwork" already.Ill upload some pics and tell you what ive done so far just give me a few minutes
Customer: replied 8 months ago.
about a week ago I thought the tstat went out (Radio Thermostat pictured) but I know it is a voltage/component issue. I did however buy a new tstat which is a honeywelll wifi tstat that does not take batteries or power on(obviously).I used a tone generator and confirmed all the wires are traced correctly.There is no thrown breakers and ive flipped them all on and off to be certain. I am not getting any voltage to the tstat or the handler ( where the wires splice). I believe the problem is between the main breaker box and the junction out back to the outside unit because even on the large terminal there is no voltage (on the outside unit).
Customer: replied 8 months ago.
Please opt out so another expert can answer

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