Have HVAC Questions? Ask an HVAC Expert for Answers
Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am GURU an extremely experienced tech on here and I try to get to as many customers as I can. I just picked up your question now.
Please allow time for me to respond, sometimes I get the questions or responses late so please be patient as I have no control over the site issues. NOTE, I have nothing to do with your payment to the site and perosnally did not receive that money. The only way I am credited is when you use the STAR/VOTE RATING SYSTEM at the top of your page. Lastly when we are done please post to me that you would like me "GURU" credited before supply the rating so there is no confusion on the tech to be credited for the question. Thank you!
Have you tried to hold down the RED RESET button for 30 seconds to reset the unit?
Yes you can just hold the red reset button down for 30 seconds and try it see what happens
You have to press and hold it in for 30 seconds
OK do you see the yellow wires to the control box?
OK get a paperclip or jumper wire and jumper across the Tw and TR do you see those two terminals?
Yes use a paperclip or jumper wire and touch the two terminals together and see if it fires up
You wont blow up it is low voltage, just jumper across the two terminals and keep it jumpered and see if it fires up
You need a wire or something to connect the two terminals so they are a complete circuit.
What style thermostat are you using for the unit?
Check the batteries in the thermostats given it sparked would typically indicate the thermostat is not closing to signal the burner to start hence no Red call light. I think you have a thermostat issue or thermostat wiring issue on the unit. When you connect the two terminals I was having you connect that is a direct call for heat like the thermostat would do.
The only way I receive any credit at all for my time is by you selecting a STAR USING THE 5 STAR or VOTING RATING SYSTEM AT THE TOP OF YOUR PAGE before you leave for me so please make sure you are rating me not another tech. If you are not happy with the service please let me know before leaving a negative rating. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks GURU
You can just rate the service and then tell customer service what you want to pay me as I do not receive all the money anyways. Thank you