How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Gaztech Your Own Question
Gaztech
Gaztech, HVAC Technician
Category: HVAC
Satisfied Customers: 360
Experience:  Owner at Gaztech
92290868
Type Your HVAC Question Here...
Gaztech is online now
A new question is answered every 9 seconds

I have a tachi 3.2 kw air conditioner installed less than 6

Customer Question

Hello I have a hitachi 3.2 kw air conditioner installed less than 6 months ago and now the when I start it the timer light flashes 12 times and nothing starts on the outdoor can you please help?
Submitted: 8 months ago.
Category: HVAC
Expert:  Gaztech replied 8 months ago.

hello, I am here to assist you

I will need your make and model found on the your outdoor unit.

Customer: replied 8 months ago.
model no is RAC35YHA6
Serial no is 000698
Expert:  Gaztech replied 8 months ago.

Ok so the model does not come up on the internet, what is the name on unit?

Customer: replied 8 months ago.
Hitachi 3.5 kw air con
Expert:  Gaztech replied 8 months ago.

OK let me check, do you have warranty on that unit?

Customer: replied 8 months ago.
it should b under warranty I cant find the paperwork atm but im sure its here
Im in Australia
Expert:  Gaztech replied 8 months ago.

your unit carries a a minimum of 5 year on compressor and parts, a flashing timer light is and error code, can you count the number of flashes between pauses?

Expert:  Gaztech replied 8 months ago.

can you double check the model number on your outdoor unit?

Expert:  Gaztech replied 8 months ago.

hello??

Expert:  Gaztech replied 8 months ago.

hello?

Customer: replied 8 months ago.
don't worry about it mate this is a waste of money
Expert:  Gaztech replied 8 months ago.
  • Sorry You opted out , can you accept answer so I can be credited for my response?
  • best regards
  • Lucass